5 stars! Tim helped guide us through the mortgage process as business owners and first time home buyers. Our income was variable, but Tim created a plan with us that helped outline how much income we needed to generate. This wasn't just about the mortgage - Tim also helped us save on taxes by planning business purchases at the end of the tax year. With Tim’s support, we achieved our financial goals and bought the house of our dreams.

As a first time home buyer, I didn't have any knowledge of the loan process or what it entailed. Tim and Cassie made this process so easy and were communicative and supportive every step of the way. I never felt like I had to reach out for answers to anything, they always beat me to it. Not only did Tim thoroughly explain every part of my loan, but made me feel like an active participant in the decisions of what was best for my future. He presented several options and looked at things from all angles. I truly appreciate his advice and perspectives. I highly recommend this team!

I recently purchased my first home with the help of Neo Homes. To be more specific, Tim Humphrey and his entire Team. I was initially referred to Tim through my Financial Planner and from the first Zoom meeting I could tell I wanted this guy in my corner. My transaction was murky to say the least. I purchased an old home, which needed A LOT of work done prior to purchase in order to meet appraisal standards. I knew I needed some experts in my corner. Between Tim, Cassie, Jill and the rest of the Team, I felt extremely taken care of. Prompt, personable and highly educated in their field, this Team answered every time I called and truly helped me navigate a difficult process. I will absolutely be keeping this Team on speed dial for my next purchase.

We've worked several times with Tim and his team and love them. I highly recommend them.

- Technology: eg easy calendar booking links - Always prompt, clear communication - Fun automated celebration texts - Simple online system with all docs in one place

Amazing experience! Thank you so much for all the hard work and support with outstanding speed and dedication. This has been a great experience.

Tim and Cassie are an absolutely AMAZING team!! Home buying is a stressful process, but these two make every effort to take the stress out. Tim has taken the time to educate himself on all aspects of the home buying process, which helps everything move smoothly. His patience, proactivity and thoughtful & thorough communication are top notch. Email & text notifications at each step ensure no delays. Tim treats each transaction as if it were for his own home, and makes you feel like you are the top priority. There is no one else I would work with!!

Tim and Cassie are the best. Process was simple and easy. The team was very personable and understood our needs. Took less than 2 months to close on a home. Highly recommended. The estimated closing cost was very accurate and I thought the monthly cost analysis was very valuable.

Tim was very helpful and understood our needs. We had to move out of our rental home within less than 2 months and his team delivered. We are first time homebuyers so the process was daunting in the beginning but he made it very simple. Thanks again!

Tim was a dream to work with! He has great communication skills - he kept me up to date every step of the way & we were able to close early! He is very knowledgeable & friendly - I truly enjoyed working together! I highly recommend!

I had way too much anxiety going into the homebuying process, but everyone on the team has helped make it as smooth as possible, with as little effort on my end as possible, and I could not have done this without them.

As a first time homebuyer, I can 100% confidently guarantee that this is THE best team out there for helping through the homebuying process. We went into this process terrified, but soon came to find that our only fear was where the "catch" was, because it was all too good to be true. Instead, we found that Tim and his team were genuinely looking out for our best interest, and we were safe and secure all along. Time and time again, we received calls that they found us some kind of great deal to make our lives and wallets happier. They are clearly passionate about the work they do and the clients they work with. We are customers for life!

My husband and I are anxious millennials diving into our first home purchase. It's absolutely terrifying. Throughout our time working with NEO, we have had positive experiences that went above and beyond anything we could have imagined. Tim and Cassie are a fantastic team who have been ultra patient, reassuring, informative, and so helpful overall. I am shocked at what a positive experience we had for such a (typically) stressful process. I cannot stress enough how grateful I am that we wound up with people so caring and passionate about the work that they do and the clients they work with. THANK YOU!!!

Tim and his team had great communication during the whole process. It was a great experience.

I wanted someone who could look at my complete financial picture as I count down to retirement. Not just someone who would refinance my mortgage. Tim was thoughtful, explained the big picture and my options well. I feel very comfortable with the decision we came to. The level of communication and support along the way were outstanding.

Tim and his team were great during our home purchase. Tim was friendly, knowledgeable, and made the process easy to understand. Tim and his team were always quick to reply to any questions we had. We could not ask for a better experience. Highly recommend.

Tim and everyone at NEO was absolutely wonderful to work with. Tim was very personable and knowledgeable, and really took time to get to know us throughout the process. He helped us make informed decisions about our financial future and our very first home purchase, including knowing when to gently reign us in so that we stayed on budget. Tim and everyone at NEO are genuinely interested in creating the most successful experience for us as new home owners, but also as people, and I know that they will always be on our side to make the decisions that will best support us. I would absolutely recommend working with Tim and NEO!

My husband and I purchased our home in September 2023. It took roughly less than a month start to finish. It was important to find a lender that provided full details, comfortably while discussing sensitive matters. This team was always prompt and knowledgeable throughout every step. I received countless updates and every email I sent was answered. We like felt our needs were met and supported. We honestly felt so prepared and started the home buying process on the right foot.

Tim and his team are absolutely fantastic, couldn’t recommend them more. They made the home buying process super simple and gave us all the resources we needed. It gave us the ability to focus on the home, instead of stressing about the financing process.

In depth briefings on our refinance was unusual, thorough and unexpected in our experience. We were able to make the best decision with Tim's expert guidance.

Tim's team nailed it. Some friends recommended Tim, and now we've sent other friends to him too. For pre-approval, everything was clear and straightforward. In the house hunt, Tim was ridiculously responsive when we asked about places. In weighing options, he was super informative. Tim helped make our offer look excellent by promising speedy and flawless payment. After the purchase, Tim's team have continued to make sure we're still doing well. They made the entire process surprisingly low stress for us. Cherry on top: they did a few really thoughtful little things that just made us feel like they cared about our family.

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